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Return Policy

At Sisters Birch, Inc., every item we create is one-of-a-kind and manufactured specifically upon request. As a result, we do not facilitate returns or exchanges for cases where the wrong size, color, or change of preference is the reason.

However, if you receive a damaged product or there is a manufacturing mistake, we are more than willing to offer a complimentary replacement or refund. Simply reach out to our team within 30 days of receiving the product by using the email sent to you upon the delivery of your order. Through this email, you can effortlessly review your order information and promptly report any problems.

Our customer support team will then assist you in obtaining a reprint of your product or a refund.

Refunds & Exchanges

In the event that your items are found to be defective or damaged, we are happy to provide replacements.

The most convenient method to seek assistance is by using the email sent to you upon the delivery of your order. Through this email, you can effortlessly review your order information and promptly report any problems. Our customer support team will then assist you in obtaining a reprint of your product or a refund.

Contact Us

If you have any questions about these Terms, please contact us.